Air is not cold
The system blows, but the cabin never reaches a comfortable temperature.
Automotive A/C service
Cool air.
No guesswork.
Warm air, weak airflow or cooling that comes and goes can make any drive miserable. Call Stepp’s with the vehicle details and what the system is doing.
Know what to notice
Signs worth calling about.
These symptoms can have more than one cause. They are conversation starters—not an online diagnosis.
Cooling comes and goes
Cold air turns warm or changes while the vehicle is being driven.
Weak airflow
Airflow stays weak even when the fan setting is increased.
New noise or odor
An unusual sound or smell appears when the climate controls are used.
A straightforward next step
Start with the vehicle and the exact symptom.
Automotive climate systems include several components, and similar symptoms can have different causes. The useful first step is describing when the problem happens and whether airflow, temperature or both have changed.
Call Stepp’s with the vehicle year, make and model. The shop can confirm whether the service you need is currently available and how to bring the vehicle in.
Call the shopBefore you call
Common questions.
Does warm air always mean the system only needs refrigerant?
No. Several issues can affect cooling, so the cause should be evaluated instead of assumed.
Can I schedule A/C service online?
Online scheduling is not published yet. Call (606) 465-4148 to confirm current availability.
What should I tell the shop?
Explain whether the fan blows, whether cooling is intermittent, and whether you notice noise, odor or warning lights.
Find Stepp's2031 Poplar Street
Kenova, WV 25530
(606) 465-4148
Directions
Kenova, WV 25530